Survey questionnaire regarding the establishment of U-Link campus Hub in school
1. Please indicate your status:
Student
Teacher
School staff
Others
2. How many times do you go to Kong-Yuen Estate to purchase items in a month?
Less than 4 times
4-8 times
8-12 times
More than 12 times
3. How much time will it take for you to travel from your location to Kwong-Yuen Estate to purchase daily necessities and back?
Within 1 minutes
15-30 minutes
30-60 minutes
More than one hour
4. What types of daily necessities do you usually purchase when you go to Kwong-Yuen? (Multiple choices allowed)
Food and groceries
Personal care products (e.g., toiletries, cosmetics)
Household items (e.g., cleaning supplies, kitchenware)
Stationery and books
Other:
5. How long are you willing to wait for delivery from Kwong-Yuen to our school?
15-20mins
20-30mins
30-50mins
can choose any time in our opening time (pre-ordering)
6. What goods do you usually bring from Kwong-Yuen Estate to our school?
Goods < 3kg (1-3 Meals or 2-3 bottles of drinks)
3kg < Goods < 8kg (Cook materials for half week)
Good >15kg (2-3Big parcel)
7. Which payment service do you use most frequently for daily transactions? (Multiple choices allowed)
Payme
WeChat Pay
Alipay
Credit Card (include Visa/Mastercard)
Octopus
8. How many times per week do you usually receive or send parcels?
2 times
3-5 times
6+ times
9. What is your biggest challenge when receiving food or parcels?
Distance is too far
Long waiting time
Risk of loss / misplacement
Poor notification system
Other:
10. If a campus delivery hub is available, which services would you value most?
Centralized food delivery storage
Parcel pickup / drop-off
Flash delivery (direct from merchants to hub)
Campus merchant partnerships (e.g., bubble tea, stationery)
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